kpk365 Privacy Policy
Your Data, Your Rights

01 Introduction

Welcome to the kpk365 Privacy Policy. kpk365 operates the gaming and sports betting platform available at kpk365.net and through the kpk365 mobile application. This policy explains how we collect, process, store and protect the personal information of players based in Pakistan and elsewhere.

We know privacy matters — especially when it comes to financial transactions. Whether you are depositing PKR via JazzCash, placing a bet on a PSL fixture, spinning through fish games or enjoying live casino, your data is being handled responsibly at every step.

This Privacy Policy applies to all users of the kpk365 platform. By creating an account or continuing to use kpk365, you confirm that you have read and understood how we handle your personal data as described here.

02 Data We Collect

kpk365 collects personal data in a few different ways — directly from you when you register or use the platform, automatically when you browse or play, and in some cases from third parties such as payment providers.

Information you provide directly:

• Full name, date of birth and CNIC number (for identity verification)
• Mobile number — must be a valid Pakistan number registered in your name
• Email address
• Residential address (requested during KYC verification)
• Payment method details — such as your JazzCash or Easypaisa account number, bank account details, or card information submitted during deposits or withdrawals
• Any communication you send to kpk365 support, including chat messages and emails

Information collected automatically:

• IP address and approximate location (country/city level)
• Device type, operating system and browser version
• Session timestamps — when you log in, how long you play, and when you log out
• Pages visited, games played, bet amounts, deposit and withdrawal history
• Cookie identifiers and similar tracking technologies (see Section 7)

Information from third parties:

• Identity verification results from KYC service providers
• Transaction confirmations from payment processors such as JazzCash, Easypaisa, Raast and banking partners
• Fraud and risk signals from security service providers

03 How We Use Your Data

Every piece of data kpk365 collects serves a specific purpose. We do not process your personal information arbitrarily. Below is a summary of why we use the data we collect:

kpk365 does not use your personal data for automated decision-making that produces significant legal effects without human oversight. Where automated systems flag an account for review, a member of the kpk365 team will assess the case before any action is taken.

04 Sharing Your Data

kpk365 does not sell your personal data. We share your information only in the following limited circumstances, and only to the minimum extent necessary:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card processing networks receive the transaction data necessary to execute your deposits and withdrawals in PKR.
• Identity verification providers: When you complete KYC, your identity documents are shared with our verification partner to confirm authenticity. These partners are bound by strict data protection obligations.
• Fraud and security services: IP addresses, device fingerprints and session data may be shared with security providers to detect and prevent fraudulent activity.
• Platform and infrastructure providers: Cloud hosting, customer support software and analytics tools used to operate kpk365 may process data on our behalf under data processing agreements.
• Legal obligations: Where required by applicable law or a valid legal process, kpk365 may be obligated to disclose certain information to relevant authorities.

05 Data Retention

kpk365 retains your personal data for as long as your account is active and for a reasonable period thereafter. The exact retention period depends on the type of data and the purpose for which it was collected:

• Account and identity data — retained for the duration of your account plus a minimum of five years after closure, to comply with anti-money laundering and record-keeping obligations.
• Transaction records — deposit, withdrawal and betting history is retained for a minimum of five years after each transaction.
• Customer support communications — retained for up to three years from the date of the last communication in a case.
• Session and device logs — typically retained for 12 months and then aggregated or deleted.
• Marketing preferences — retained until you withdraw your consent or close your account.

When data is no longer required, kpk365 securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

06 Data Security

Protecting your personal data is a core operational priority at kpk365. We implement a layered approach to security across our platform and internal systems:

• TLS encryption on all data in transit between your device and kpk365 servers, covering login, registration, deposits, withdrawals and gameplay.
• Encrypted storage for sensitive fields including passwords (hashed), CNIC numbers and payment account references.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. kpk365 staff do not have access to your full payment credentials.
• Regular security reviews including vulnerability assessments to identify and fix potential weaknesses in our systems.
• Two-factor authentication available for player accounts to add an additional layer of protection to your login.

Despite best efforts, no system is completely immune to security threats. In the unlikely event of a data breach that affects your personal information, kpk365 will notify affected players promptly and take all necessary steps to contain and remediate the incident.

07 Cookies & Tracking Technologies

kpk365 uses cookies and similar technologies when you visit our website or use the mobile app. Cookies are small text files stored on your device that help us deliver a better, more personalised experience.

Types of cookies we use:

• Essential cookies: Required for the platform to function — these keep you logged in during your session, maintain your betting slip, and ensure secure transactions. These cannot be disabled without breaking core platform functionality.
• Preference cookies: Remember your language settings, display preferences and notification choices so you do not have to set them every time you visit.
• Analytics cookies: Help us understand how players navigate kpk365 — which pages are visited most, where players drop off, and how game categories perform. This data is aggregated and does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity, identify unusual login patterns and flag suspicious sessions for review.

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, manage and delete cookies. Please note that disabling certain cookies may affect how some parts of the kpk365 platform work. Essential security and session cookies cannot be opted out of while using the platform.

08 Your Rights Over Your Data

As a kpk365 player, you have meaningful rights over your personal information. kpk365 respects these rights and provides a straightforward process for exercising them:

• Right of access: You can request a copy of the personal data kpk365 holds about you at any time.
• Right to correction: If any of your personal details are inaccurate or out of date, you can ask us to correct them. For name or CNIC corrections, identity documents may be required.
• Right to deletion: You can request that kpk365 delete your personal data. Please note that some data may be retained where we have a legal obligation to do so — for example, transaction records required for anti-money laundering compliance.
• Right to restrict processing: In certain circumstances you can ask us to pause the processing of your data while a dispute or correction is resolved.
• Right to data portability: You can request your account data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact kpk365 support at [email protected]. We will acknowledge your request within 72 hours and aim to resolve it fully within 30 days. For complex requests, we may need to verify your identity before proceeding.

09 Minors & Under-18 Protection

kpk365 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If a player is found to be under 18, their account will be closed immediately, all associated data will be deleted (except where legally required), and any deposited funds will be returned to the originating payment method.

If you are a parent or guardian and believe that a minor has created a kpk365 account, please contact us at [email protected] immediately so we can investigate and take appropriate action.

10 Payment Data & Financial Privacy

Given that kpk365 handles real-money transactions in PKR, payment data security deserves specific attention. Here is how we approach financial data privacy:

• All payment transactions — whether via JazzCash, Easypaisa, Raast, bank transfer, cards or mobile wallets — are processed through encrypted payment gateways. kpk365 does not directly handle or store your full card number or mobile banking credentials.
• Your JazzCash or Easypaisa account number is stored in a masked format after your first transaction, primarily to enforce our same-method withdrawal policy and prevent fraud.
• Deposit and withdrawal records, including amounts and timestamps in PKR, are retained as part of your account transaction history. You can view this history within your kpk365 account dashboard.
• Financial data is never shared with third parties for marketing or credit-scoring purposes.
• Anti-money laundering (AML) monitoring is conducted on transaction patterns. Where suspicious activity is flagged, the relevant information may be shared with appropriate authorities as required by law.

11 Updates to This Privacy Policy

kpk365 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make changes, the revised policy will be published on this page with an updated "last updated" date at the top.

For material changes — those that significantly affect how your personal data is used or your rights as a player — kpk365 will make reasonable efforts to notify active players directly, for example through a notice displayed on the platform or a message to your registered contact details.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please get in touch with the kpk365 support team. We take every privacy enquiry seriously and will respond as quickly as possible.

For more information about how kpk365 handles your account and financial data, you can also refer to our Terms and Conditions. For guidance on managing your gaming activity and setting limits, visit our Responsible Gaming page.